PRIVACY POLICY
Last updated March 27, 2026
This Privacy Notice for PulsCar ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
- Visit our website at https://pulscar.io
- Download and use our mobile application (PulsCar), or any other application of ours that links to this Privacy Notice
- Use PulsCar 2.0. PulsCar is an AI-powered car health monitoring service. We provide a Bluetooth OBD-II scanner and mobile app that diagnoses car problems by sound, monitors vehicle health in real-time, and predicts failures before they happen.
- Engage with us in other related ways, including any marketing or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information we collect may include: names, email addresses, mailing addresses, billing addresses.
Payment Data. We may collect data necessary to process your payment. All payment data is handled and stored by Stripe. You may find their privacy notice at: https://stripe.com/privacy
Application Data. If you use our application(s), we also may collect: Mobile Device Access (bluetooth, camera, microphone, storage), Mobile Device Data, Push Notifications.
Information automatically collected: We automatically collect certain information when you visit, use, or navigate the Services, including IP address, browser and device characteristics, operating system, language preferences, and other technical information. We also collect information through cookies. For more information see our Cookie Notice: https://pulscar.io/cookie-policy
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information for the following purposes:
- To facilitate account creation and authentication and otherwise manage user accounts.
- To deliver and facilitate delivery of services to the user.
- To respond to user inquiries/offer support to users.
- To send administrative information to you.
- To fulfill and manage your orders, payments, returns, and exchanges.
- To save or protect an individual's vital interest.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law, including: Consent, Performance of a Contract, Legal Obligations, and Vital Interests. If you are located in the EU or UK, the GDPR applies. If located in Canada, PIPEDA applies.
We may share your data with third-party vendors who perform services for us:
- AI Service Providers: OpenAI
- Cloud Computing Services: Vercel
- Functionality and Infrastructure Optimization: Supabase
- Invoice and Billing: Stripe
- Web and Mobile Analytics: Google Analytics
- Website Hosting: Vercel
We may use cookies and similar tracking technologies to gather information when you interact with our Services. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: https://pulscar.io/cookie-policy
Google Analytics: We may share your information with Google Analytics to track and analyze the use of the Services. To opt out, visit https://tools.google.com/dlpage/gaoptout.
6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
Yes. We offer AI Products powered by OpenAI, designed for: AI insights and AI predictive analytics. All personal information processed using our AI Products is handled in line with this Privacy Notice. To opt out, you can log in to your account settings and update your user account, or contact us using the contact information provided.
7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
Your information may be transferred to, stored by, and processed by us in our facilities and in the facilities of the third parties with whom we may share your personal information. If you are a resident in the EEA, UK, or Switzerland, we will take all necessary measures to protect your personal information in accordance with this Privacy Notice and applicable law.
8. HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice. No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
10. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect, solicit data from, or market to children under 18 years of age. If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].
11. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your state of residence in the US or in some regions, such as the EEA, UK, Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time. If you have questions or comments about your privacy rights, you may email us at [email protected].
12. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers include a Do-Not-Track ("DNT") feature. We do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you. To exercise these rights, you can submit a data subject access request, email us at [email protected], or visit https://pulscar.io/contact.
14. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
Australia: We collect and process your personal information under the obligations and conditions set by Australia's Privacy Act 1988. If you believe we are unlawfully processing your personal information, you have the right to submit a complaint to the Office of the Australian Information Commissioner.
15. DO WE MAKE UPDATES TO THIS NOTICE?
Yes, we will update this notice as necessary to stay compliant with relevant laws. We may update this Privacy Notice from time to time. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:
PulsCar
Phuket, Thailand 83000
Phuket, Thailand 83000
17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, correct inaccuracies, or delete your personal information. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.